Sherry Devine Designs

Customer Service

RETURN POLICY

If for any reason within 14 days of your purchase date, you may return your purchase for Store Credit only. Item must be returned in its original, unused condition with hangtags still attached. Please pack it in the original box or similar carton. No shipping charges will be refunded. Please note that store credit cannot be given for returns that arrive damaged, so it is advisable to insure the return package.

CONTACT US

Any questions, comments, ideas, or concerns, please contact us at info@sherrydevinedesigns.com. We would love to hear from you.

ORDERS AND PAYMENT

All orders are securely processed through PayPal.com. We accept all major credit cards (Visa, MasterCard, and American Express). We do not accept personal checks.

INTERNATIONAL ORDERS

We will ship international orders, but shipping rates applied during checkout are for U.S. orders only. If you would like an international shipping quote before you order, please e-mail us. Otherwise, additional shipping charges will be added to your order and you will be notified before your order is processed.

FABRICS

We use the highest quality fabrics and materials and manufacture each handbag by hand. Many of the fabrics have natural fibers and any flaws are inherent in the fabric. We make every effort to photograph the bags as they appear in person, but colors and textures may vary slightly according to your computer screens' settings.

CLEANING INSTRUCTIONS

To care for your new handbag, blot excess dirt and spot clean using a lint-free cloth with cool water. Store carefully to prevent crushing. Use gentle steaming to remove wrinkles. For more difficult stains, please consult your dry cleaner.

PRIVACY POLICY

We respect the privacy of our customers and use the information you provide us only for processing and shipping your order. Your information is not sold or shared with any other companies. The privacy of your payment of your purchase is protected by PayPal and not provided to us. If you add your name to our mailing list, it will only be used for Sherry Devine Designs updates and events.